docSTAR

Company Donates Additional Technical Support Services Schenectady, NY – Community support to the many organizations and businesses impacted by Hurricane Irene continues with the latest outreach from docSTAR.  The preeminent provider of award winning document management software has donated a new document management system to the village of Schoharie to aid in records recovery due to losses sustained from Hurricane Irene.  That system is docSTAR 3twelve. “I think I speak on everyone’s behalf here in the village when I say thank you to the many groups and individuals for the outpouring of support we have received in the aftermath of … Continue reading →

Award-winning productivity tool has been enhanced with expanded rules-based workflows, powerful business analytics and simplified administration. Schenectady, NY – November 30, 2011 – docSTAR, a leading provider of document-driven process automation solutions, today announced docSTAR version 3twelve (3.12).  docSTAR 3twelve offers several major enhancements, including expanded rules-based workflow automation, an extensive business analytics reporting tool, new group security features and embedded Active Directory/Lightweight Directory Protocol (AD/LDAP) integration. “docSTAR 3twelve delivers an improved workflow system, a graphical workflow designer, and a new business analytics reporting tool.  Using docSTAR’s sophisticated workflow and business analytics, organizations can automate, monitor, and report on document-driven … Continue reading →

docSTAR Announces Scan to Cloud Integration with Kyocera’s HyPAS Software Solution Platform Schenectady, NY – docSTAR, a recognized leader of comprehensive document management solutions and a Kyocera developer support program member, announced today the availability of docSTAR Eclipse, a cloud based document management solution that captures, manages and preserves documents in an ultra-intuitive user interface. Leveraging Kyocera’s HyPAS (Hybrid Platform for Advanced Solutions) software development platform, users can scan and intelligently file documents directly from Kyocera HyPAS enabled MFPs into docSTAR’s Eclipse document management system. “Eclipse is cloud computing document management. No hardware to buy and maintain. No software to … Continue reading →

docSTAR Earns 99% Customer Satisfaction Rating Study cites average technical support response times of less than three minutes, expert assistance and rapid resolutions as key factors.   Schenectady, NY – July 28, 2011 – docSTAR, a leading national provider of on premise and cloud document management systems, recently conducted and concluded a six-month study of customer interactions with its customer service and technical support team. The study confirmed that 99% of customers are satisfied with docSTAR’s support. Furthermore, 85% say docSTAR delivers higher quality support when compared against similar customer service providers. The rise in customer satisfaction coincides with faster … Continue reading →

docSTAR Eclipse 2.0 Online Document Management System Schenectady, NY – July 13, 2011 – docSTAR, the leader in advanced document management solutions, announces the release of its eagerly anticipated next generation product, docSTAR Eclipse 2.0.  This online document management solution captures, manages and securely stores documents in the cloud.  The new platform leverages docSTAR’s 15 years of experience in serving thousands of customers with document management technology. docSTAR Eclipse is a comprehensive document management system that is affordable for companies and consumers alike.  The month-to-month service, with no hardware or software to buy, allows for fast implementation and immediate returns.  … Continue reading →