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Epicor DocStar is a Gold Medalist in the 2022 SoftwareReviews Enterprise Content Management Data Quadrant Buyers Guide Report

Epicor DocStar, announced that it has been recognized as a gold medalist and leader in the October 2022 Enterprise Content Management Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.

SoftwareReviews named Epicor DocStar Platform a gold medalist as it received a 9.0/10 composite score, which represents the complete and aggregated satisfaction score from end users. Business Value Created, Breadth of Features, Usability and Intuitiveness, Vendor Support, Ease of Data Integration, and Ease of Implementation were amongst the strongest capabilities associated with Epicor DocStar, resulting in a 100% Plan to Renew reported by their users.

Epicor DocStar also secured the highest satisfaction scores in a variety of areas representing product features including:

  • Access Permissions Management
  • Capture Channels
  • Collaboration
  • ECM Document Management
  • File Approvals Esignatures
  • File Conversion
  • Metadata Management
  • Search
  • Workflow Process Automation

Epicor DocStar received a high Emotional Footprint score of +93 receiving high scores around enabling productivity, performance enhancing, saving time and being effective from a service and product experience perspective.

The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.

About SoftwareReviews Data Quadrant Awards and Software Reports:

SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

Secure and use your copy of the Quadrant Report to:

  • Assess relative vendor and product performance at-a-glance
  • Make better decisions with higher levels of confidence by relying on the experience of actual users
  • Create the best product shortlist by exploring all options available to your organization

Have questions or want to learn more on how DocStar can help transform your organization’s document management contact us we’re here to help!