At DocStar, we know our business strength comes not only from outstanding software, but also outstanding people. We are dedicated to acquiring top talent and innovative thinkers. If you’re creative, original, intelligent, and looking for a career, we want to talk to you!
Our career employment packages offer competitive salary, health benefits, 401k, flexible work hours and a casual, friendly environment.
Epicor is one of the world’s leading software companies, with more than 20,000 customers in over 150 countries using our products to effectively and efficiently automate and streamline their essential business functions. With industry specific solutions for the manufacturing, distribution, retail and service industries, Epicor products allow our customers to focus on core, revenue generating activities. Epicor is privately owned by KKR & Co. and produces approximately $900M in annual revenue with around 4,000 employees.
DocStar, a division of Epicor Software Corporation, is a software developer that provides enterprise content management (ECM) and process automation solutions to streamline business processes for organizations of any size. DocStar solutions allow enterprises to gain control over documents, improve retention, and increase efficiency. DocStar integrates with most third party business applications so organizations can achieve operational excellence with their core systems. Over 2,000 organizations depend on DocStar software from every industry including insurance, financial services, healthcare, real estate, manufacturing, legal, non-profit, education and the public sector.
Reports to: Sr. Director of Sales
Location: North Central USA/Remote
DocStar is seeking an experienced, self-motivated, high-energy, results-driven sales professional for the North-Central region. The successful candidate will be responsible for driving sales of DocStar software products, subscriptions, and services selling directly to end-user customers. The successful candidate must have experience and a successful track record selling ECM solutions and enterprise software solutions in a corporate account environment. The motivated candidate will qualify and prioritize prospects; generate individual opportunities; prospect through personal networking and relationship building and develop opportunities to closure resulting in consistent quota achievement. The ideal candidate must have 5+ years of relevant software sales experience with a Bachelor’s degree or equivalent work experience. In addition, the ideal candidate must show demonstrated success in exceeding annual quota, and be experienced closing transactions worth five to six figures. The candidate must have a proven track record of ‘getting in front of the customer’ and be primarily a “hunter” as opposed to a “farmer”.
Applicants should send resume and salary requirements to Chris Herman.
Department: Technical Support
Reports to: Technical Support Manager
Location: Schenectady, NY (DocStar HQ)
Status: Full Time
Responsible for answering incoming technical support requests via phone, chat and email in a timely and efficient manner. Documenting each event into our customer relationship management software; seeking guidance from the Technical Support Specialist II or the Customer Service Manager when applicable. Also responsible for replicating customer issues and documenting the steps for replication for escalation to the development team. Responsible for producing technical documentation such has “How To” guides, “FAQs” or Service Bulletins.
Applicants should send resume and salary requirements to Stephanie Schuster.
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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.