Citizens Bank Selects DocStar ECM Enterprise Content Management

January 26, 2016 – Schenectady, NY – DocStar announced that Citizens Bank (a subsidiary of Citco Community Bancshares, Inc.), a community bank headquartered in Elizabethton, TN, has purchased the DocStar Enterprise Content Management platform to electronically manage documents and reports including loan, deposit, and HR documents.

DocStar’s consultative sales approach helped to identify many business practices that could be consolidated and streamlined and after evaluating several ECM solutions, Citizens Bank selected DocStar ECM for its ease of use, open architecture and affordability.

Citizens Bank will implement the DocStar ECM software solution and will convert documents and associated metadata from two existing non-DocStar systems. docStar will provide professional services to assist with the implementation and conversions.

DocStar collaborated with authorized business partner, Block Business Systems to provide a total solution for Citizens Bank. Block Business Systems will be providing the Objective Lune Planet Press software solution to address the bank’s core processing report archival & retrieval needs previously handled by a COLD report solution. The Planet Press solution will enable Citizens Bank to take the current generated COLD reports from their current system software and archive them into DocStar ECM as a PDF. These reports will be processed in batches and automatically indexed for a nearly touchless process.

About DocStar
Founded in 1996, DocStar is an award-winning developer of enterprise content management and automated accounts payable solutions for organizations of any size, supported by a highly responsive team. Available either on-premises or as a cloud hosted service, DocStar solutions allow organizations of any size gain control over documents, improve records retention and increase operational efficiency.

More than 8,000 organizations in North America trust DocStar to increase productivity, reduce cost through process automation and reduce transaction cycle times.

DocStar was named in the 2015 Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies, awarded ‘Best Places to Work’ by the Albany Business Review in 2013 and 2014, ‘Best Channel Vendor’ in the ECM Software category for 4 consecutive years by Business Solutions magazine and twice awarded a ‘5-Star Rating’ in CRN’s 2014 and 2015 Partner Program.

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About Citizens Bank
Citizens Bank is a full service bank with 12 offices serving the Tri-Cities, TN/VA area. Citizens provides businesses with a variety of cash management, deposit, and loan services, and is a Preferred Lender with the U.S. Small Business Administration. Citizens also offers personal banking products and services including checking, savings, certificates of deposit, credit cards, and consumer loans. Citizens is a member of the FDIC.

Citizens Bank has established a reputation as one of Tennessee’s most well-capitalized and stable financial institutions. “Citizens Bank is committed to local, community banking,” says Chairman and CEO Joe LaPorte, III. “Our growth will keep us independent, and our most important asset will always be our customers.”

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About Block Systems
Block Business Systems is a Lanier Copier Dealer, Digital Copy System Provider, Copier Rental & Repair Center that has serviced central Pennsylvania since 1986. Block Business Systems carries and supports all Ricoh and Lanier Copiers, Digital Systems, and fax machines as well as LAN fax servers. Block also offer a complete line of Office Supplies, including Xerox, Toshiba, Konica Minolta, Canon, Kyocera Mita, Sharp, Dell and HP Genuine and compatible toner, specialty paper, supplies and parts.

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About Objectif Lune
Born in 1993 from an idea by three friends, Objectif Lune now has over 240 employees worldwide, serving over 20 000 organizations, who all want to bring their customer communications to the next level. With technical support around the world and 3 R&D facilities in Montreal, The Netherlands, and Australia, Objectif Lune works hard to make lives easier. Best suited for commercial output, corporate output and IT & system integration markets, Objectif Lune’s portfolio consists of three main product lines: PrintShop Mail, PlanetPress and PReS. Covering the entire spectrum from entry-level to enterprise applications, our products have the ability to grow with our users’ needs.

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