DocStar Series 3 End of Support Notification

Category: News

April 25, 2017—The docSTAR Series 3 Document Management Solution has provided substantial benefits to hundreds of organizations in virtually every industry over the past decade and more. In August of 2012, docSTAR announced docSTAR eclipse, a modernized Enterprise Content Management and AP Automation solution designed for the web. Since docSTAR eclipse was designed to be the next evolution of powerful and scalable ECM solutions from docSTAR, the time has come to announce the End-of-Support for the docSTAR Series 3 software platform.

While retiring a software product is a natural stage of any product’s life cycle, we recognize that we must provide our customers with sufficient time to prepare for the software upgrade and data migration to docSTAR eclipse. With that in mind, the docSTAR Series 3 Document Management Solution will be transitioning to its end-of-support cycle in three phases:

  1. We will accept new orders from new customers for docSTAR Series 3 solutions through April 30, 2017.
  2. We will continue to provide bug fixes and accept orders from existing customers for additional licenses and modules through December 31, 2017.
  3. We will continue to provide support for docSTAR Series 3 through December 31, 2018.

What does this mean to you?

For customers current with an annual SoftCare Software Assurance and Support subscription, you are entitled to a special promotional offer to upgrade to the docSTAR eclipse. You have two available options to take advantage of an upgrade:

  1. Software License Upgrade.  Upgrade and exchange your docSTAR v3.x software licenses on a 1:1, one-time basis to docSTAR software licenses (deployed on-premises)
  2. Subscribe to the Hosted Service. Subscribe to the docSTAR Hosted Service for an affordable annual fee and take advantage of a twenty-five percent (25%) discount off of the subscription fees for the initial term of your hosted services agreement.  (The docSTAR Hosted Service is a Software-as-a-Service (“SaaS”) offering where a Customer subscribes to the use of the Service in our Cloud)

What are the benefits of upgrading to docSTAR eclipse?

Mobile Friendly

docSTAR eclipse is easy to use and web-enabled allowing you to access your documents with any browser, at anytime from anywhere on any device. Experience the new look and feel of docSTAR eclipse by watching the 6 minute demo video.

Automated Workflow

Get efficient business process automation with guided document routing and reporting. Automate routine document intensive tasks to improve productivity and reduce cycle times.

Version Control

Check-in, check-out, promotion, demotion and tracking of document revisions.


Eliminate paper at its source by implementing electronic forms.

Record Retention

The ability to enforce record retention policies are a standard feature and can be easily applied and enforced.

Intelligent Data Capture

Use intelligent data capture to extract data from your documents, reducing manual data entry errors and redundant data entry.


docSTAR eclipse can be seamlessly integrated with most major core business applications giving you greater visibility and access to your documents when you need them.


docSTAR eclipse can be seamlessly integrated with most major core business applications giving you greater visibility and access to your documents when you need them.

Latest Technology and Flexible Deployment

The docSTAR eclipse platform relies on the web latest technology making it more powerful, more flexible and more scalable. Choose the deployment right for you – either install the software on your server infrastructure or subscribe to the hosted services in the Cloud.