Schenectady, NY – Automotive dealerships Goldstein Auto Group, Northeast Acura and Saratoga Honda are just a few members of the Eastern New York Coalition of Automotive Retailers (ENYCAR) that will enhance their internal workflow and customer service capabilities through DocStar’s 3twelve document management system. The deal was brokered through the company’s partner, Albany-based National Business Equipment and Supply.
“Dealerships are complex and highly regulated businesses, producing massive amounts of paperwork for sales, service, finance, human resources and regulatory compliance,” said Deborah Dorman, President of ENYCAR. “This poses issues with both storage space and accurate document retrieval, both of which can be addressed effectively with DocStar. If you can’t find a document you don’t own it, and if you have no place left to put it, you certainly won’t find it.”
“We are delighted to align ourselves with ENYCAR to offer their membership a service that will provide a concise, accurate and time saving approach to their document management needs,” said Bryan Mueller, vice president of National Business Equipment and Supply. “One of the key benefits each dealer will realize through the use of this software is that anyone from the sales team, to service to accounting will have access to the same exact information, which will ultimately enhance the service provided to each of their individual customers. The time consuming task of collecting, storing and retrieving data from multiple locations surrounding the sale and maintenance of each automobile will be eliminated.”
“This is a great example of how important the relationships among local companies can be to one another’s success,” said Jeff Frankel, vice president and principal, DocStar. “We were able to add another satisfied customer to our portfolio through our valued relationship with National Business Equipment and Supply and their relationship with ENYCAR. As dealerships come to realize the benefits of the new document management software, we are confident that other ENYCAR members will want to hear more about how the 3twelve software system can benefit their business.”
The DocStar 3twelve system offers enhanced productivity, security and business continuity. Features include: automated document-driven workflows with instant access to critical documents anytime, anywhere; real-time checklists, automated alerts, storage redundancy, automated online backups; AuthentiDate (time-date-content stamping), secure access, and one-click email integration. DocStar’s central document repository provides unparalleled document acquisition, collaboration, protection, and responsiveness. All storage and retrieval services happen on-site, which ensures the security and immediate availability of all records.
DocStar is a recognized leader of comprehensive and integrated document management solutions. DocStar allows instant access to documents and immediate cost savings while delivering ease of use, fast implementation, safety, and security.
ENYCAR is a trade association representing over 75 new car dealers from Kingston to Plattsburgh, and more than 65 affiliated businesses, with a concentration in the Capital Region. The Association was organized in 1980, to provide a variety of services and education for new car dealers and associated businesses, including compliance assistance, auto shows, seminars and other events.
About National Business Equipment and Supply
Serving New York’s Capital Region since 1927, National Business Equipment and Supply is a leading provider of Managed Print Services. Our mission is to offer customers a full selection of the highest quality business equipment and services, utilizing the most advanced technology available.