Going digital, ERP training and more: take a look at some of our favorite topics we shared last week.
If you’ve thought about cutting costs when implementing ERP by skipping training, you’re not alone. But, scrimping on employee training for your new ERP system is more likely to hinder the benefits of ERP and could even result in a lack of savings. “Implementing an ERP system is overwhelmingly seen as an IT project, but underestimating the importance of employee training has become the downfall for some. According to ERP Experts Online Forum in 2012, ‘ERP is 90 percent about people, process, culture, and politics, and 10 percent about IT. Misunderstand that and you are heading for failure.’ And Training Journal warned in May 2012, ‘During business transformation projects (…) people are often an afterthought and allocated the fewest resources. This is a big mistake.’”
This article discusses how switching to a digital business requires a full commitment – from many key stakeholders. With this commitment, it is up to the CIO to lead the digital revolution. “Gartner reports that the CIO will lead the charge of digital innovation and change in businesses. Gone are the days where CIOs are solely responsible for managing back-office technologies. They will be major players in digital transformation, leading important conversations about how to integrate the cloud, analytics, social technologies and more into all aspects of the business including product development and marketing. Smart companies are all in, realigning their executive level structure to fully embrace digital transformation, and prepare for what’s ahead.”
Gartner reports that the implementation of ERP systems is growing, so ERP systems with these benefits are more likely to succeed. This article discusses the features you find in a more superior ERP system, such as collaboration tools. “According to IDC’s Social Business Survey, conducted in February 2013, 79 percent of businesses were already using an enterprise social platform of some kind. Some ERP solutions now offer integrated tools for social collaboration, making it easier to deliver excellent customer service by speedily resolving issues that require coordination across multiple business units. Collaboration is also essential for driving innovation within the enterprise. The ability to foster collaboration among disparate teams will only become more important in the future, and best-of-breed ERP software is beginning to offer this type of functionality now.”