How Kamloops Office Systems and DocStar Transformed Insurance Tracking and Booking
Managing a 300-owner RV resort involves far more than just maintaining the grounds it requires airtight tracking of insurance documents, timely communication with owners, and seamless coordination of shared space bookings. For one Canadian resort, outdated manual processes had turned these tasks into a full-time burden.
That changed when the resort partnered with Kamloops Office Systems, a Canadian workflow automation expert, and DocStar, a leading enterprise content management (ECM) platform. Together, we digitized and streamlined their most time-consuming operational processes, improving compliance, accuracy, and efficiency overnight.
Managing proof of insurance was a recurring administrative headache for the resort. Each of the 300 owners was responsible for maintaining current coverage across multiple asset types—RVs, golf carts, storage units, and more—per community bylaws. But the resort’s original process relied on:
Together, Kamloops and DocStar replaced this patchwork with a digital-first workflow built for accuracy, automation, and accountability.
What We Delivered:
The new system ensures that insurance records are complete, current, and compliant, eliminating confusion, reducing risk, and reclaiming time.
The resort also manages several shared amenities—guest suites, clubhouses, and activity centers—available to owners on a first-come, first-served basis. Previously, booking requests were handled manually, requiring:
Rather than investing in a separate booking system, the resort wanted an integrated, cost-effective solution. Kamloops delivered just that using DocStar and Google Calendar APIs.
What We Delivered:
Now, owners can book amenities with confidence, and resort staff can focus on high-value work instead of inbox triage.
This collaborative solution showcases what’s possible when you combine:
Together, we empower communities and organizations no matter how complex to modernize operations with:
Whether you manage a resort, a municipality, or a nonprofit, we can help you automate the workflows that matter most.
Contact Kamloops or schedule a DocStar demo today to explore what’s possible.
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