We are very pleased to announce that DocStar, a division of Astria Solutions Group LLC, has completed the acquisition of the DocuLex Document Management Product Suite from Protected Trust LLC. We are very excited to welcome you to the DocStar user community, a robust network of nearly 2,000 organizations and 135,000 users.
For the past 20 years, our award-winning service and support departments have been delivering prompt, friendly, and reliable service, consistently earning customer satisfaction ratings of 99%. It is a privilege to serve our customers and we strive to make every interaction with DocStar a fantastic experience from start to finish.
We want to assure you that it will be business as usual for your company and use of your DocuLex solution. The process in which you receive technical support will not change and DocStar is committed to supporting your DocuLex solution into the future. We understand that you may have questions and have developed a FAQ sheet which answers the most commonly asked questions. Download the FAQ.
Customer satisfaction is our highest priority at DocStar. In addition to being a Microsoft certified partner, DocStar has been recognized by CRN as a 5-Star Partner, Business Solutions ‘Best Channel Vendor 2014 and 2013’ and Best Places to Work by the Albany, NY Business Review in 2013. These awards demonstrate our commitment to our customers, our partners and our employees.
We are committed to your organization’s success and are looking forward to working with you for years to come.
Thomas M. Franceski
Astria Solutions Group LLC