Manage all DocStar ECM (and other Epicor) product support cases, access knowledge bases and stay up to date on open bugs.
The mission of our support team is to deliver superior customer service that exceeds all expectations through technology, education and innovation. We strive to provide each customer with a WOW experience!
Friendly, responsive, reliable and skilled are just some of the reasons our customers gave our Technical Support Team a 99% customer satisfaction rating and 85% say we deliver higher quality support when compared against similar customer service providers.
Our support team has achieved numerous Microsoft Certifications that help to ensure quick, knowledgeable, and professional issue resolution.