DocStar SoftCare is a comprehensive customer assurance and support program designed to protect your investment in DocStar ECM. SoftCare subscribers receive continuous product updates, access to technical support, online training, and the optional DocStar Rebound business continuity service—ensuring your system stays current, reliable, and secure year after year.
Stay confident knowing your DocStar ECM system is always up-to-date, supported, and protected.
ReliabilityGet expert technical support and continuous product improvement with every release.
ContinuityEnsure business uptime with optional automated backup through DocStar Rebound.
ConfidenceAccess training and resources that help your team get the most from your ECM.
Comprehensive coverage to keep your DocStar system running smoothly.
Receive prompt technical assistance for troubleshooting and resolving product-related questions.
Stay current with every new DocStar ECM release at no additional cost to subscribers.
Access free, on-demand product training and new feature guidance to keep your users confident and informed.
Enable effortless, automated offsite backups for secure data recovery and uninterrupted operations.
The proactive way to safeguard your ECM investment.
Timely, knowledgeable technical support.
Continuous product improvement and version updates.
Affordable access to business continuity protection.
Free, valuable online training for subscribers.
DocStar SoftCare ensures your ECM investment continues to perform, adapt, and grow with your organization.
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