Expert DocStar Support & Customer Resources
Fast answers. Real expertise. Complete visibility.
DocStar customers have direct access to certified technical experts, real-time cloud updates, and comprehensive self-service resources, all designed to minimize downtime and resolve issues quickly.
Access Support Tools
Everything you need in one centralized hub.
EpicCare Support Portal
Submit cases, manage tickets, and track support activity.
Access Portal
Cloud Health & System Status
View real-time performance updates and system notifications.
View Status
Maintenance Releases
Stay current with version updates and release documentation.
View Releases
EpicWeb Documentation & Downloads
Access documentation, downloads, support policies, and training resources.
Access Resources
Subscribe to Status Alerts
Receive real-time notifications for maintenance updates and system alerts.
Subscribe to Alerts
Training & Self-Service Support
DocStar provides detailed documentation and training resources to help teams maximize system performance and streamline workflows.
Need Immediate Assistance?
Our technical support team is ready to resolve your issue quickly and efficiently.
