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DocStar Recognized as a Leader in the Nucleus CSC Technology Value Matrix

Category: News  |

Content Management Value Matrix - DocStar is a Leader in the newest report from Nucleus Research.

Austin, TX
July, 2023

Epicor, a global leader of industry-specific enterprise software to promote business growth, today announced that for the fourth consecutive year, Nucleus Research has named Epicor ECM (DocStar), the company’s content management and business process automation platform, to the “Leaders” quadrant of the annual CSC Technology Value Matrix.

The report highlights DocStar as an integral component of the Epicor Industry ERP Cloud, enabling users to streamline operations such as invoice processing, document management, and content governance. Combined with Epicor Automation Studio, powered by Workato, Epicor ECM users can more easily link multiple applications and disparate content sources across the enterprise to automate even more processes.

According to the report, DocStar customers can gain better control over documents, improve retention, and increase efficiency through the platform. In addition, Epicor ECM is accessible to organizations of any size, making the appeal widespread. A complimentary copy of the full report is available for download here.

With DocStar, customers can streamline their content and process automation by using AI to capture vital data, automate workflows, and transition from paper to electronic forms. This results in increased productivity and fewer errors. Additionally, employees can easily access and retrieve critical documents, making their work more efficient and effective

“At Epicor, our top priority is to provide flexible and scalable solutions that offer our valued customers the greatest return on investment,” said Marco de Vries, Epicor Vice President of Product Marketing.  “DocStar is a data-driven, AI-infused product that automates core business processes and enables customers to focus on growing their business. We are thrilled to be recognized as a “Leader” by Nucleus Research, a testament to our unwavering commitment to innovation and excellence in content management.”

Nucleus Research recently recognized Coast Counties Peterbilt, a DocStar customer, as a 2023 recipient of the firm’s annual ROI Awards, achieving significant, quantifiable business results through Coast Counties’ DocStar technology deployment. Coast Counties achieved an impressive 193 percent return on investment in just 9.6 months and increased invoice processing volume by nearly 75 percent while enhancing productivity across its AP departments. The ROI case study can be downloaded here.

About Nucleus Research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services. The company’s ROI-focused research approach provides unique insight into the actual results technology solutions deliver, allowing organizations to cut through marketing hype to understand real operational value and select or renew the best technology solution for their environment. For more information, visit, or follow the latest updates on LinkedIn.

About Epicor

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform, or simply become more productive and effective. Visit for more information.